F&Q

TIMELINE

How long does it take start to finish?
Orders take on average 3-4 weeks. This includes proofs, printing, and assembly. 

Can I rush my order?
Please contact us, we can give you delivery dates based on our current work load.


ORDERING

How do I place an order?
Getting started with Upani is easy.  You can select any design from our website and click on the inquiry button. As soon as we get your inquiry request, one of the sales executive will contact you. Once we have all the details of your custom design. We will send you a quotation. As soon as you confirm, we will work with you to develop a sample. It takes 1-2 weeks to develop a sample. The Production takes 3-4 weeks depending design and qty of your order.

Do you have a minimum order quantity requirement?
Yes, the minimum order quantity is 100 pcs. If you like to order less than 100 pcs, there will be an additional setup charge.


PROOFING

Will I get a proof of my invitation design before it is printed?
Absolutely! UNLIMITED free digital proofs are included with every order of stationery. The cards are printed once we get a final approval from you.

What if I approve a proof that has an error?
We work closely with you to finalize the proof, but final the responsibility for identifying and correcting mistakes to the proofs lies with you and there will be charge to reprint the cards.  Any errors made by UPANI will be corrected at no charge.  


PRINTING

Can you print my invitation in another language?
Yes, We can print your wording in any language. For some languages, we may require you to provide us print-ready artwork, because we do not have characters from all languages available to us.

Do you offer guest addressing service?
Yes, we do!


SHIPPING

Do you ship internationally?
Yes, We ship worldwide, we have clients in over 25 countries around the world.

How are my invitations shipped to me?
We ship via USPS or DHL, whichever is quickest and cheapest. Generally orders take 5-10 days to arrive once shipped